Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal information. By using https://ceylonpoint.com, you consent to the practices described in this Privacy Policy.

2. Information We Collect

• Personal information such as name, email, contact details, shipping/billing address.
• Transactional data including orders, payment information, and product preferences.
• Technical data like IP address, browser type, device information, and cookies.

3. How We Use Your Data

• Process orders and payments.
• Communicate about orders, promotions, and updates if opted in.
• Improve website functionality and user experience.
• Detect and prevent fraud or misuse.

4. Cookies and Tracking

We use cookies to store login preferences, enhance user experience, and analyze website traffic. You may manage or disable cookies via your browser settings.

5. Third-Party Services

Our site may include embedded content from third-party websites such as YouTube or social media platforms. These services may collect data according to their own privacy policies.

6. Sharing Your Data

• Shared with service providers for order fulfillment (shipping, payment processing).
• Shared if required by law or legal obligations.
• We do not sell your personal data to advertisers.

7. Data Retention

Comments and transactional data are retained for operational and legal purposes. Registered users’ profile data is stored until account deletion.

8. Your Rights

• Access, edit, or delete personal data.
• Request a copy of personal data in a portable format.
• Withdraw consent for marketing communications at any time.

9. Security Measures

We use encryption and secure servers to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

10. International Transfers

Your data may be transferred internationally to facilitate shipping or service processing, following Sri Lankan data protection laws.

11. Children’s Privacy

This website is not intended for children under 18. We do not knowingly collect personal data from children.

12. Updates to Privacy Policy

We may update this Privacy Policy periodically. The effective date and updates will be posted on the website.

13. Contact Information

For privacy-related questions, please contact us at info@ceylonpoint.com.