1) Products & Quality

• Supplier guarantees products are genuine, safe, and compliant with applicable Sri Lankan and destination-country regulations.
• Quality standards, grades, and specifications to be mutually agreed in writing (email acceptable).
• Certificates (HACCP/ISO/Organic/Halal) to be provided where available.

2) Packaging & Labeling

• Private label branding under “Ceylon Point” or buyer brands as agreed.
• Accurate ingredient/allergen declarations and HS codes where applicable.
• Export-worthy packaging to minimize transit damage.

3) Pricing, MOQ & Lead Times

• Indicative price lists to be shared and updated as needed.
• Minimum Order Quantities (MOQ) and lead times will be agreed per PO.
• Any changes must be communicated in advance and confirmed by both parties.

4) Orders, Delivery & Incoterms

• Orders confirmed via Purchase Order (PO) or written confirmation.
• Delivery terms (local or export) and Incoterms (EXW/FOB/CIF/DDP etc.) to be specified per order.
• Supplier will provide necessary documents (invoice, packing list, certificates).

5) Payments

• Standard terms: Advance, 50/50, or LC for export – as agreed in writing.
• Invoices must match PO details; payment timelines start upon receipt of correct documents.

6) Compliance & Ethics

• Supplier adheres to lawful practices, fair labor, and environmental responsibility.
• Counterfeit or adulterated goods are strictly prohibited.

7) Confidentiality

• Both parties agree to keep pricing, formulations, and business information confidential.

8) Claims & Returns

• Defects or shortfalls must be reported within 7 days of receipt with evidence.
• Remedies may include replacement, repair, discount, or refund as mutually agreed.

9) Termination

• Either party may terminate with written notice for breach or persistent non-performance.

10) Contact

Ceylon Point (Pvt) Ltd
140/1, Moratuwa Road, Piliyandala, Sri Lanka
Tel: +94 76 625 2301 · Email: info@ceylonpoint.com

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